Training Overview

Comprehensive Training Program

Our comprehensive training program will quickly get your team up and running on the Accolent ERP system. The program consists of a content outline, a series of training videos, and assignments. You will be able to use the content outline to establish goals and targets for completion of each segment and the overall training program. The modular content allows employees in different functional areas to be assigned different training videos and to set their own schedules for reviewing these consistent with the overall target. Conveniently, the training videos can be viewed outside business hours so they don’t interfere with employees’ “day” jobs. Through assignments that follow the training videos, the program emphasizes hands-on learning that facilitates increased content retention. If there are any questions open after your team completes the videos and assignments, you can always contact us through Support Center. Our support personnel and trainers will be very happy to follow up to address your questions.

Our Training Program Includes:

  • Access to a sequenced set of modular videos and assignments;
  • Follow up on any questions not fully addressed in the videos
  • Setting up a pre-live testing program for you;
  • Helping you evaluate your readiness to “go-live”; and
  • We’ll be there to help you after you go-live on Accolent ERP.

We’re Available to Answer Questions

We want your team learn how to use the Accolent ERP system quickly and thoroughly so you get the maximum benefits from the system. We have modularized the training program content as much as possible and there are assignments that will help ensure content retention. If you need more help or need to get trained in additional areas that are not covered in the basic training, just let us know. We’ll be happy to help.

We’re Available After Training, Too

After your training is complete, we’re always available to answer any follow-up questions your team has. With a standard maintenance contract, any questions related to the operation or use of the Accolent ERP software are always free. Through our Support Center portal your team can easily submit any questions or requests for assistance at any time.

Our Philosophy

We know that we can only be successful if our customers are happy. And we understand that in order for our customers to be happy and satisfied we need to help them take advantage of all Accolent ERP has to offer. We take this very seriously. We will always go the “extra mile” to make sure that your employees get quickly and thoroughly trained, and we’ll follow up wherever needed.