Supply Savvy Distribution News by ADS SolutionsSupply Savvy

Specialized News for Distributors

May 2012

INSIDE

Balancing Inventory Management with Customer Satisfaction
The Smart Way to Leverage Social Media Marketing Tools
Case Study - Fastenal
Your Guide to Motivating Employees
You Can Say That Again
About ADS Solutions

 

Your Guide to Motivating Employees

Keeping employees motivated – especially during a financial recovery - takes time, effort, and sometimes, new ideas. Here's a simple guide to motivating employees with some suggestions that are easily applied in small to mid-sized distribution businesses.

 

You Can Say That Again

"A hunch is creativity trying to tell you something."
Frank Capra, American Filmmaker, 1897-1991

 

 


Balancing Inventory Management with Customer Satisfaction

Does your staff ever spend too much time on one single customer? Intuitively, you know it's counterproductive, but how do you quantify the effect on overall customer satisfaction? Start by benchmarking your cost of processing a customer order, and allow that to guide your decisions about allotting time to move old inventory.

  • McDonald's does it – they've set their time to serve a customer at 40 seconds.
  • Jiffy Lube gets their customers in and out in 30 minutes.

But how does a distributor determine how much time their staff should spend reducing inventory days-on-hand?

 


The Smart Way to Leverage Social Media Marketing Tools

Curious how social media can help you grow your wholesale distribution business, but not quite sure where to dive in? A recent Hubspot study found that Linkedin was substantially more effective for B2B connections than Facebook or Twitter.

Suprising results

That isn't what you'd expect based on the buzz around these two Internet giants. Does this mean you should ignore Facebook and Twitter? No, of course not, but if you have to choose one place to start, why not follow the leader? To learn more ....


Case Study - Fastenal Scores Big by Thinking "Inside the Box"

If we asked you to name the best performing stocks in the past decade, you might not guess Fastenal, a Minnesota-based nuts-and-screws distributor, who has seen a 38,565% increase in share price since 1987, thanks to a willingness to think outside the box and put their product inside a box – into vending machines at thousands of sites. What's the moral for small business owners?

"If you want to win big, it helps to be a little, ahem, nuts," William C. Taylor writes. Read more in Harvard Business Review online.

About ADS Solutions

Bringing New Technology to Distribution

Since 1984, ADS Solutions - Advantage Distribution Software - has focused solely on designing software that meets the needs of the distribution sector. Because of this dedication, ADS Solutions Advantage software offers a marked contrast to generic small business packages.

Every day we're including more features requested by customers to streamline their business processes. To see how your business can benefit, contact ADS Solutions at 800-423-8268, ext. 835. We're here to help.