Comprehensive ERP Training Program
A successful ERP implementation depends on more than software setup. Your team also needs a structured training program that helps users understand the system, practice real-world tasks, and feel confident before go-live.
As part of the Accolent ERP Implementation Plan, ADS Solutions provides a comprehensive training program designed to get your team up and running quickly. The program includes a training content outline, sequenced training videos, pre-live testing activities, follow-up reviews, and access to experienced trainers and implementation managers.
Structured Training by Functional Area
Accolent ERP training is organized into modular segments so employees can focus on the areas most relevant to their roles. Users in sales, purchasing, inventory, warehouse management, accounting, customer service, and other functional areas can be assigned the training videos that match their responsibilities. The training program allows your team to:
- Follow a clear training content outline
- Set goals and completion targets for each training segment
- Assign role-based training by department or job function
- Review training videos on a flexible schedule
- Practice transactions in a pre-live environment
- Ask follow-up questions as needed
Because the training videos are available online, employees can review them at convenient times, including outside normal business hours, reducing disruption to daily operations.
Practice in the Pre-Live Environment
Training is most effective when users apply what they learn. After watching the assigned training videos, users should enter test transactions into the pre-live Accolent ERP environment.
This hands-on practice helps your team retain the training content, understand how Accolent ERP supports your business processes, and identify any questions or process changes before go-live. It also gives your implementation team better visibility into user readiness.
What Our Training Program Includes
The Accolent ERP training program includes:
- Access to a sequenced set of modular training videos by functional area
- Follow-up support for questions not fully addressed in the videos
- Assistance defining pre-live testing needs
- Guidance evaluating go-live readiness
- Access to implementation managers and trainers
- Continued support after your team goes live on Accolent ERP
Training videos and resources are available through the CustomerZone on the ADS Solutions website. Access to CustomerZone is available to existing customers.
Access to Trainers and Implementation Managers
We want your team to learn how to use the Accolent ERP system quickly and thoroughly, so you get the maximum benefits from the system. We have modularized the training program content as much as possible and entering test transactions into the pre-live environment will help ensure content retention. It will also identify any process changes that may need to be made. If you need more help or need to get trained in additional areas that are not covered in the basic training, just let us know. We’ll be happy to help.
Industries
Optimized for wholesale distribution across a number of vertical industries: auto parts, building materials, chemicals, fasteners, food & beverage, industrial, jan/san, restaurant supply and more
Accolent ERP Technology
There are good reasons that cloud-based ERP software is rapidly replacing on-premise business software. Learn why experts predict that 5 years from now on premise systems will be obsolete.
Implementation and Training
Let us show you how our comprehensive implementation and training programs will manage your transition and get you up and running on Accolent ERP quickly and painlessly.
Support After Training and Go-Live
Training does not end when your team completes the videos. After training and go-live, ADS Solutions remains available to answer follow-up questions and provide support.
Questions related to the operation or use of Accolent ERP software are always free. Customers also have access to an extensive library of Accolent ERP Help Wikis and can submit support requests through the Support Center portal at any time.
Professional Services When You Need More Help
If your business needs additional services, our professional services team is available to help. This may include assistance with:
- Customizing forms
- Creating custom reports
- Building dashboards
- Changing software flag settings
- Custom programming
- Modifying workflows to better match your business processes
- Additional training or consulting services
Customers can enter a support ticket for professional services, training, or programming assistance.
Our Training Program's Philosophy
ADS Solutions understands that customer success depends on helping users take full advantage of Accolent ERP. That is why our training program is designed to be structured, flexible, role-based, and practical.
We go the extra mile to help your employees get trained quickly and thoroughly, answer questions, and provide support whenever needed.
Contact Us About the Accolent ERP Training Program
Contact us to schedule a customized demo of Accolent ERP business management software and see how our implementation and training program can help your distribution business succeed.
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